Providing local IT Computer Support in Melbourne, Rockledge, Indian Harbour Beach, Indialantic and Palm Bay, Florida and Remote Support for the entire United States.
Deep Diive Solutions is located in the beautiful Atlantic coastal city of Melbourne, Florida. We are minutes away from the state's most beautiful beaches and some of the best technology companies in the world.
Our staff has over 25 years of experience, gained while working for companies such as Hewlett Packard, Lockheed Martin, NASA, Harris and Nuance. We have gained exceptional troubleshooting and systems engineering skills along the way.
This valuable experience allows us to provide your small to medium business with the best services related to:
On-site and Remote PC and Server Support, Windows 7-10, Windows Server 2003-2012 R2, Virualization (VMware and Hyper-V), Exchange, SQL, SharePoint, IT Security, IP Networks, WAN, LAN, WiFi, Antivirus, Computer Performance Optimization, Internet Troubleshooting, Backup, Storage, SAN Systems, Mobile Device Support, Server and Network Hardware and Software Installations, Disaster Recovery Procedures and Vendor Management.
We understand that accessibility and preservation of your company's data is crucial to your success.
With us, you're not just hiring an IT contractor. You're adding IT engineers to your team that get to know the inter-workings of your business and help you get to the next level using the latest technology. We become YOUR IT department and strive to make your goals our own.
Our cost-effective range of IT Managed Services will help you to:
- Focus on your business and enable new business opportunities
- Maximize your productivity and return on investment
- Conform to compliance regulations
- Give you a leg up on the competition
Maintain maximum productivity with Fully Managed IT.
We know no two businesses are the same. Our comprehensive service portfolio is designed to address your unique IT needs at every step of the journey. The services we offer include remote managed security, comprehensive network management and optimization, server backup services and virtualization. We can take full ownership of your entire IT infrastructure, reducing cost and freeing you from the burden of managing IT yourself.
With proactive and reactive IT support plus technology solutions to improve your business processes, fully managed IT enables the easier achievement of your business goals.
Focus on growing your business
Improve staff productivity. Optimize business processes, Reduce risk. Increase business continuity. Meet compliance standards. Plan for the future.
Fully Managed IT covers key business areas to take away any technology concerns and allow you to concentrate on the core strength of your business.
We have several pricing models based on support value, user count or number of devices. We will work with you personally to develop a contract that will be tailored to your specific business needs.
You'll experience fewer IT problems due to the constant monitoring and maintenance carried out by our proactive support team.
By keeping a close eye on potential triggers for trouble and planning improvements on an ongoing basis, our team will reduce the number of times IT issues stop your team from working. They will also analyze the root-cause of recurrent problems to avoid repetition.
The majority of support you receive will be proactive, solving problems before they happen and minimizing your need for reactive support.
Immediate support when IT issues disrupt your productivity, getting you working again as quickly as possible.
Our Melbourne, Florida based service desk will start working on your requests within 30 minutes. If you're unable to work at all, we'll begin fixing your problem immediately.
Faster recovery is achieved by engineers who get to know your systems and specific needs through working in small teams which service the same networks on a regular basis.
Your dedicated network administrator will identify vulnerabilities in your systems and any bad IT security practices in your business processes.
They will ensure you comply with our security best practice checklist, resulting in more secure data and helping you adhere to regulatory compliance standards.
You'll also be provided with regular service reports and reviews, with analysis of tickets and trends, and recommendations for further improvements to performance and security.
Flex Support for IT Projects
Corporate-wide IT projects such as Microsoft Windows, Exchange and Office upgrades are always challenging.
One of the biggest distractions for IT management is handling the extra resources needed to assist with the project roll-out. This is where Deep Diive IT Solutions can help.
Our Co-Sourced Support is an end-to-end service that manages the peaks in your resource requirements through-out the lifecycle of your IT projects.
Feel free to contact us at any time for a quick call if you have questions regarding our services.